Today's business environment requires systems that not only handle order taking, but also automatically send order capture and fulfillment data through the order process from virtually any channel-phone, Web, fax and e-mail. Sales and order management solutions from ThinkingWave can help your business streamline and automate order fulfillment processes.

ThinkingWave can help you transform your order management system to support your company's e-business strategy. We can assess your current order processes and help you select the most effective software, hardware and services to meet your strategic objectives.

The sales and order management solution from ThinkingWave can provide:

• Real-time availability of order status at any point in the order process.
• Collaborative online customer sales and service to provide a unified customer experience.

This solution can help you implement an order management system that will:

• Capture and manage orders across multiple customer channels.
• Manage and fulfill orders with trading partners.
• Improve customer service levels by offering scripts for customer agents to use during the order process.
• Ensure that the product being offered is one your company can deliver.

To learn more or inquire about ThinkingWave�s ERP practice solutions, please write us at ERP@thinkingwave.com.

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